Shipping Policy
JC Sunshine Jewelry and Accessories
Thank you for shopping with JC Sunshine Jewelry and Accessories. We are committed to delivering your orders quickly and securely.
1. Shipping Method
We use UPS (United Parcel Service) as our primary shipping carrier to ensure reliable and timely delivery.
2. Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is processed, it will be shipped promptly.
3. Shipping Time
Estimated delivery times depend on your location:
- Domestic Shipping: 3–7 business days
- International Shipping: 7–15 business days
Please note that delivery times may vary due to external factors such as customs delays or courier issues.
4. Shipping Costs
Shipping charges are calculated at checkout based on your location and order size.
We may offer free shipping promotions from time to time.
5. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can track your package directly through the UPS website.
6. Delays and Issues
JC Sunshine Jewelry and Accessories is not responsible for delays caused by UPS, customs, or unforeseen circumstances.
If your package is delayed or lost, please contact us and we will assist you in resolving the issue.
7. Incorrect Address
Customers are responsible for providing accurate shipping details. If an incorrect address is provided, we are not responsible for lost or undelivered packages.
8. Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery. We will work with UPS to resolve the issue.